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First Time Using Wash & Fold? Here Is Exactly How to Prepare

Quick Answer

Preparing for your first Wash Luxe pickup and delivery order is incredibly simple. Just check your pockets, ensure everything in the bag is machine-washable (no dry cleaning), and place your clothes in any disposable trash bag or laundry bag. Leave it at your door, and we will handle the sorting, washing, and folding!

Trying Wash and Fold for the First Time

If you've spent your whole life doing your own laundry, handing it over to a professional service can feel a little strange at first. But once you experience the magic of having clean, perfectly folded clothes appear at your door, you'll never want to go back.

If you're ready to reclaim your weekend, here is exactly how to prepare for your first Wash Luxe pickup.

Step 1: Check Your Pockets!

This is the most important step. While our attendants always do a cursory check, we cannot be held responsible for items left in pockets. Please ensure you remove:

  • Pens (ink can ruin an entire load!)
  • Chapstick and lipstick
  • Cash, credit cards, and IDs
  • AirPods and electronics

Step 2: Separate "Dry Clean Only" Items

Wash Luxe provides premium wash and fold laundry services, meaning everything you send us will go through a water-based washing machine and a standard dryer. Please do not include silk, leather, wool suits, or anything with a "Dry Clean Only" tag in your bag.

Step 3: Bag It Up

For your first order, you can put your laundry in any bag you have—a disposable trash bag works perfectly. When we return your clean laundry, we will package it in our premium, protective packaging.

Note: You do NOT need to sort your lights and darks! Our professionals handle all the sorting for you.

Step 4: Add Any Special Instructions

Do you have a specific request? Maybe you want your athletic wear washed on cold, or you prefer hypoallergenic detergent. When you book your pickup online, simply type your preferences into the special instructions box. We read every note!

Step 5: Leave it at the Door

Leave your bag outside your front door, with your apartment concierge, or at your designated pickup spot. Our driver will grab it, and within 48 hours, it will be returned perfectly clean and folded like origami.

Ready to get started? Schedule your first pickup today!

Frequently asked questions

How do I prepare my clothes for a wash and fold pickup?
Simply put all your dirty, machine-washable laundry into a disposable bag (for your first order) or a laundry bag. Make sure all pockets are empty and do not include dry-clean-only items.
Do I need to sort my colors before sending my laundry to Wash Luxe?
No, you don't need to sort your colors! The laundry professionals at Wash Luxe will sort your lights and darks for you before washing.

Produced with Versaunt.